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FAQ

Are there any setup costs?

No. There are no setup costs for any of our plans.

Do I need to enter credit card information to sign up?

No. You can sign up and use Paperark for 30 days without entering any credit card info.

When can I cancel?

If you ever decide that Paperark is not the right platform for your archives and publications, simply contact us to cancel your account.

How long are your contracts?

We offer annual plans as well as multi-year plans.

Discounts?

We offer a 10%, 15%, and 20% discounts on 3, 4, and 5 year plans respectively.

Can I change my plan later on?

You may switch to a higher or lower level plan at the end of an existing payment period.

Where is my content stored?

All content is stored in Tier 3 top-standard data centers located in Hong Kong.

Is my content backed up?

We automatically back up all our Partners' files and data every night.

Can I host my own version of Paperark?

We believe in the cloud, therefore Paperark is offered as a cloud service.

Can I export my content if I cancel?

If you ever decide to cancel, we will provide you with an export of all your files and data.